Where did all the Eye Mo go? - MIMS M...
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Where did all the Eye Mo go? – MIMS Malaysia
Pharma News, Pharma Notables

For a few generations, Eye Mo eye drops have been an ubiquitous household item. Not so for future generations.

GlaxoSmithKline (GSK), the makers of Eye Mo, has stopped distributing Eye Mo products in several Asian countries since 2014, and the last batch released is expiring next February, a report from the Straits Times says.

The distribution halt was confirmed only early this March by The Sunday Times. By 2015, no new batches of Eye Mo have been stocked in stores and pharmacies such as 7-Eleven, Watsons, Cold Storage, and Guardian.

The affected countries include Malaysia, Thailand, Hong Kong, and the Philippines.

Although Eye Mo has only been sold in Singapore for little more than a decade, the brand has been a household name in many countries since the early 1950s.

The decision to discontinue supply in several countries was “due to supply and demand issues [that are] unlikely to be rectified in the foreseeable future,” GSK Consumer Healthcare Singapore general manager Gijs Sanders said.

GSK denied that the distribution halt was connected with the voluntary recall it made in the Philippines in August 2014, involving 65 of Eye Mo Red Eyes.

The Red Eyes variety of Eye Mo is not sold in Singapore, GSK said.

An effect of the dwindling stocks Eye Mo in popular stores is the appearance of counterfeit eye drops. In Singapore, bacteria-tainted Eye Mo Regular and Eye Mo Moist fakes have been confiscated by the Health Sciences Authority (HSA) from two stores, Eskimo Frozen Foods in Chai Chee and HJ Ventures in Bishan.

HJ Ventures owner Mohamed Ismail Kuthubudin said he bought the dozen bottles of Eye Mo Regular from Kuala Lumpur because his supplier in Singapore stopped distributing the drops last year.

He attested he did not know they were fakes.

Eskimo Frozen Foods said they got their Eye Mo products from an old supplier, Paperline Enterprise.

Paperline Enterprise claimed it rarely stocked Eye Mo products since its primary merchandise was batteries. They added that they had already been contacted by the HSA.

HJ Ventures and Eskimo Frozen Foods said they did not know GSK had stopped its Singapore distribution.

Philip Leow, a long-time user of Eye Mo, asked, “Why did they take so long to announce that distribution has stopped?”

To report suspected counterfeit Eye Mo products, consumers may call GSK at 1800-6227238 or email them at sg.customer-relations@gsk.com. MIMS

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